Privacy Policy

Processing and Security of Personal Data

In compliance with the provisions of the Personal Data Protection Law, the customer of aloegarve.com who use the website may, at any time, exercise their rights of access, rectification, cancellation and communication of their data through the e-mail info(@) aloegarve.com. If you wish to cancel your e-mail, you must cancel it using the e-mail address that is in our database, otherwise we will be unable to remove it.

The Customer authorizes aloegarve.com to automatically process the customer's personal data, including all those disclosed at the time of registration on the site, for the purposes necessary for contracting with the customer, management and execution of purchases and respective registrations, control of accesses, including the use of "cookies" technology, which may be accessed by service providers and suppliers of MonoUso.com.pt, namely, accounting and auditing companies.

The Customer authorizes aloegarve.com to disclose the customer's personal data to other companies belonging to the same group or to third parties based in Portugal for advertising purposes, including direct marketing, publicity, prospecting and market analysis, however the customer may object to such disclosure in the existing field on the website intended for this purpose.

The computerized records are processed and stored by aloegarve.com under adequate security conditions. For proof of communications, your computer record is sufficient. The archive of orders and invoices will be carried out on a reliable and durable medium, under the terms of the law.

aloegarve.com guarantees the protection of its customers' personal data and adequate security in accessing the servers, which are located in safe places with restricted and controlled access.

COOKIES POLICY

From the portal we want to inform you that our website uses cookies to analyze user navigation. Cookies are files that can be downloaded to your computer through web pages and are essential tools to recognize the user and improve the service offered. The applications we use to obtain and analyze navigation information are

Types of Cookies

Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished: own cookies and third-party cookies.

There is also a second classification according to how long they remain stored in the client's browser. These can be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalization cookies, analysis cookies, advertising cookies and behavioral advertising cookies.

Below we will describe the cookies used by the portal.

Own cookies

To allow you to navigate the website correctly and, among other things, to allow you to store and retrieve information about your navigation, we use two types of cookies:

 

Analysis cookies:

Our website uses Google Analytics, which is an application for obtaining and analyzing usage statistics from the company Google. In accordance with the privacy policy, Google may use this information to improve its own services and to offer services to other companies. Through web analysis, no information about your personal data is obtained, guaranteeing the protection of the privacy of people who browse the web. The information obtained is related to the number of users accessing the website, the number of pages viewed, the frequency and recurrence of visits, location (city level), time of visit, browser and operating system, origin of the visit, etc. . The _utma, _utmb, _utmc and _utmz cookies that you can see in your browser settings are from Google Analytics. This information allows a better and more appropriate service by the portal.

 

 

Advertising cookies:

Google Adwords is the Google company tool that allows you to publish ads in your search engine. Google Adwords cookies allow us to measure the success of our advertising campaigns, calculating the amount of sales generated by each campaign. The __ar_v4 cookie that you can see in your browser settings is from Google Adwords.

 

These applications have been developed by third parties, who provide us with analysis services for our website audience and advertising. These companies may use this data to improve their own services and to offer services to other companies. You can find out about these other uses from the links indicated.

These instruments do not obtain data on the names or surnames of users or the postal address from which they connect. The information obtained is related, for example, to the number of pages visited, the language, the social network on which our news is published, the city to which the IP address that users access is assigned, the number of users that visit us, the frequency and recurrence of the visits, the time of the visit, the browser they use, the operator or type of terminal from which the visit is made, the products and categories most visited.

We use this information to improve our website, detect new needs and evaluate improvements to be made in order to provide a better service to users who visit us.

Chat Support Cookies

Zopim Live Chat Software is Zopim's tool that allows us to provide chat support to our customers. The _zlcid and _zprivacy cookies store information about the user's chat ID and preferences.

We use this information to provide better service to our customers.

You can restrict, block or delete cookies from this website or any other website using your browser. In each browser the operation is different, the 'Help' function will show you how to do it.

Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie="ie-10"

FireFox: support.mozilla.org/es/kb/Blur%20cookies

Chrome: support.google.com/chrome/answer/95647?hl="es"

Safari: www.apple.com/es/privacy/use-of-cookies/

Acceptance of this policy

If you browse the portal, even if you have not hidden the message regarding our Cookies Policy, you clearly consent that you wish to continue with the service offered on the portal and with the installation of these cookies.